The Northern Nevada Public Health does not enforce the Franchise Agreements with Waste Management (WM) and the City of Sparks, City of Reno or Washoe County.  Per the Franchise Agreements, the only company permitted to pick up and dispose of household garbage in Reno, Sparks and Washoe County is WM.  It is the responsibility of the homeowner/renter to make arrangements for weekly pick up service with this agency.

To set up service, call 775-329-8822 or visit the WM local office at 100 Vassar Street, Reno, Nevada.

For customer service, call 775-329-8822 or visit the web pages (links listed below) for each municipality with questions or concerns.

Local contacts to set up garbage and recycling service depending on where you reside:

- City of Reno -
- City of Sparks -
- Washoe County -

If WM missed picking up garbage on your scheduled pick up day, use the links above for inquiries.

Waste Management
Customer Support:
Waste Management

Last modified on 08/15/2023